Frequently Asked Questions – Croydon Jet Washing
What’s the difference between graffiti removal, jet washing, and pressure washing?
Graffiti removal targets paint, ink, and markings using specialised cleaning agents and surface-safe techniques. Jet washing uses a controlled stream of water to clean dirt and organic build-up from outdoor surfaces. Pressure washing is a more powerful method, ideal for heavy-duty grime, oil stains, or industrial applications.
Can graffiti be removed without damaging the surface underneath?
Yes, we use non-abrasive methods and graffiti-specific solutions that safely break down the paint without harming brick, render, wood, or metal surfaces.
How quickly can you attend a graffiti removal job?
We aim to provide same-day or next-day appointments in most cases. The sooner graffiti is removed, the better the result and the lower the chance of repeat incidents.
Do I need to repaint the wall after graffiti removal?
Usually not. In many cases, we can remove the graffiti completely without affecting the underlying paint. If the surface was already worn or damaged, we’ll advise on touch-up options.
Is jet washing safe for all outdoor surfaces?
Jet washing is safe for most domestic surfaces, including patios, driveways, and fencing. We assess each job carefully and adjust pressure settings to protect delicate surfaces such as sandstone or old pointing.
Will pressure washing remove black spots, moss, and algae?
Yes. Pressure washing is extremely effective at removing deep-set black spots, mould, moss, algae, and lichen from paving, walls, and hard surfaces.
Do you provide services to both homes and businesses?
Absolutely. We work with homeowners, landlords, letting agents, schools, local authorities, retail shops, offices, and industrial clients across Croydon and South London.
What surfaces can you pressure wash?
We pressure wash brickwork, concrete, cladding, render, decking, driveways, forecourts, walkways, bin stores, car parks, and more. If it’s a hard outdoor surface, we can likely clean it.
Can I book you for a regular cleaning schedule?
Yes. We offer one-off cleans and ongoing maintenance packages for both residential and commercial clients. This is especially useful for managing the appearance of retail, public, or shared spaces.
Do you use chemicals in your cleaning processes?
Only when necessary. We always favour eco-friendly products and methods. For graffiti removal or stubborn stains, we may use specialist treatments, but all products are safe and fully compliant with environmental guidelines.
How much do your services cost?
Costs vary depending on the surface type, size of the area, and level of cleaning required. We provide free, no-obligation quotes with no hidden charges.
Do you provide anti-graffiti coatings after removal?
Yes. We offer clear, protective coatings that make it more difficult for graffiti to stick and much easier to clean if it happens again.
What if I don’t have an outdoor water supply?
Let us know in advance and we’ll do our best to accommodate. In some cases, we can bring portable water tanks, depending on the scope of the job.
Is there anything I need to do before you arrive?
Please ensure the area is accessible and free of obstructions. If you have pets, it’s a good idea to keep them indoors during the cleaning process. We’ll handle the rest.
Do I need to be at the property during the cleaning?
Not necessarily. As long as we can access the areas to be cleaned and connect to a water source, we can carry out the job while you’re away and follow up with photographs if requested.